Service Provider Changes
January 22th, 2020
Your wishes are important to us, so we have decided to change our service provider shortly. In order to make the change without problems, we will start to install the first servers in the following weeks, which will allow you better download times.
Why do I have bad download times?
This does not affect all users, only 1/4 of our premium users have problems with the download speed. The reason is that in certain countries or zones the peering networks are not connected to different carriers. A good example is Deutsche Telekom which charges horrendous prices for its peering network. Sometimes 8 times as much as the other providers. Our provider does not want to pay these prices because it is simply not profitable.
That's why we have found a new provider who will solve this problem shortly. We apologize for the inconvenience.
CDN59 dropouts and slow loading times
January 20th, 2020
The server cdn59 is currently experiencing dropouts and technical problems which are delaying download times or reducing them to 20 kilobytes up to 50 kilobytes download speed.
We are working hard on a solution to the problem. We apologize for the inconvenience.
Help testing bandwidth needed
January 14th, 2020
We kindly ask You to assist us with some tests of our new server. Please let us know in the comments which download speeds You get, from which location and what is Your network connections bandwidth.
Conslusions from the test?
Most of the speed are satisfactory but there are times (1-3h during week days and some more during weekends) when the performance of our ISP drops quite significantly. We will be monitoring the sittuation and if the problems won’t be resolved in the near future we will be on the lookout for another provider.
Possible temporary availability interruptions
December 15th, 2019
Maintenance work on our databases is planned for this week. In week 51 we will put the site under maintenance mode for a few hours to avoid data loss. We thank you for your understanding.
For week 51, we plan to increase the available network throughput per every rack to make the download speeds even more bulletproof during the peak hours – this time it will be possible to do so without any downtime. Let speed be with you!
Paysafecard and Paypal
November 20th, 2019
We got a lot of mails again and again because of payment methods. We have taken your mails in favor of introducing this as well.
Credit card was introduced as a direct payment method this week. Now Paysafecard and Paypal as direct payment methods will follow soon. We can't say the fees yet, but we guarantee that there will be no more resellers for Paysafecard and Paypal. Our official resellers will still be there.
We will keep you up to date and thank you for your patience.
Upcoming maintenance on DDL
October 27th, 2019
As some have already noticed, some premium servers are running at full capacity. These will be extended to offer a smooth download.
The following updates await us:
- Promo banners are coming soon.
- There will be a complete new design for DDL.
- New servers.
- Pay-Per-Sale will still be extended.
- Payment options will be extended.
We are always reachable via mails. You will usually receive a reply within 24 hours or a maximum of 48 hours. We will keep you up to date.